Job Title: Customer Service Representative
Locations: Canton, OH; Charlotte, NC; Dayton, OH; Edmonton, AB; Frisco, TX; Merriam, KS; Rapid City, SD; Tampa, FL; Tempe, AZ
Description:
As a Customer Service Representative, you are trained to handle inbound calls from our cardholders and clients. Duties performed include everything from simple requests such as the balance on an account or the change of an address to more complex issues such as billing disputes. The position also involves the ability to cross sell or offer value-added solutions to our customers to increase revenue and build brand loyalty. Each call provides you with a new challenge and the opportunity to exceed the expectations of our customers and clients.
Job Title: Collections Representative
Locations: Canton, OH; Tempe, AZ
Description:
As a Collections Representative, you’ll help our customers bring their accounts up to date and keep them that way. And if you can cross-sell, well, then we all benefit. You’ll enjoy an excellent salary, a remarkable benefits package, and a sense of satisfaction you won’t find anywhere else.
Job Title: SVP Fraud Prevention
Locations: Burbank, CA
Categories: Financial Services, Executive Management
Description:
WMC is looking for seasoned Fraud Executive to work alongside our Chief Risk Officer to build a best in class Fraud Prevention department. The SVP Fraud will manage a team of 7 including Analytics Specialists, Fraud Detection representatives, and will be responsible for dictating WMC Fraud Prevention Strategy at the highest levels.
The right candidate must have :
- Minimum 5 years experience in strategic mortgage operations involving loan fraud detection or quality control
- Minimum 5 years experience with Mortgage products (Risk Management, Lending, Operations, Product Mgmt, Compliance) involving non-conforming products.
- Bachelors Degree and authorization to work in the U.S.
Job Title: Program Manager, US Federal Government, Corporate Cards
Locations: Salt Lake City, UT
Categories: Financial Services, Executive Management
Description:
A division of GE Money - Corporate Payment Services, is looking for a seasoned Executive to lead our newly established Government Agency Corporate Card Program initiatives. The Program Manager will lead large cross functional projects in a highly matrixed environment. 5+ years experience driving large project/program initiatives is required. Must also have 5+ years successful experience managing and leading large teams. Experience with new client integration/on boarding and ongoing customer relationship management are essential.
Job Title: Bilingual Financial Services Representative
Locations: Toronto, ON, Canada
Categories: Financial Services, Customer Service and Call Center
Description:
Come join our team as we launch our HELOC Mortgage products. Work in our call center providing mortgage product information, answering questions, and generating additional revenue via product marketing. Successful candidate will have 3-5 years of Mortgage product experience, specifically HELOC and be able to communicate fluently in French and English.
Job Title: Sales Finance - Lead Analyst, Collections
Locations: Kettering, OH
Categories: Financial Services
Description:
Manage the Staffing/Capacity process and forecasting models for all Sales Finance Collection sites, perform analytics and lead projects on delinquency & loss initiatives, and build, modify and execute Staffing and Capacity models that provide insight into future staffing related needs. Successful candidates will have a Bachelors degree (Business, Economics, Mathematics or Statistics preferred), proven analytical skills - 2+ years familiarity with analytics & modeling concepts, and 2+ years experience in preparing and presenting analytical data & recommendations to Senior Level Management.
Job Title: Sr. Collection Strategy Analytics Leader
Locations: Kettering, OH
Categories: Financial Services
Description:
Responsibility for Collection Strategy Analytic function for Sales Finance portfolios. Partner with Collections Strategy Implementations Team to minimize/optimize delinquency, losses, and Loan Loss Reserves. You’ll proactively identify, develop, and monitor collection strategies for revolving private label, closed end, and home improvement segments across multiple collections sites and outsourcers. Successful candidates will have a Bachelor’s Degree, 5+ years of previous Risk Management or Collection Strategy experience, 3+ years experience in direct management of analytic professionals and 5+ years working with Logistical/Linear/Regressions/CHAID/Cart/Clustering Techniques, Optimization, Simulation & Neural network tools.